We usually think of mediations taking place in person, with everyone seated around a table with the mediator. But there is another option – Telephonic Mediation – which has substantial advantages in certain types of cases.
Telephonic mediation is ideal for smaller cases where the amount at issue cannot justify the cost of traveling to a central location. It is also helpful when emotions are running high and it is best to keep the parties (or sometimes even counsel) apart. Telephonic mediation also reduces down time, thus allowing the parties and their counsel to do other productive work at their desks when the mediator is caucusing with the other side.
Telephonic mediations are handled in the same way as in-person mediations, with pre-mediation sessions, one or more joint session, and caucuses – but all with the advantage of staying in your office or home. Documents are easily transferred by e-mail or fax.
McMurray Dispute Resolution, Inc. has handled well over one hundred telephonic mediations with excellent success. Give it some thought next time you are considering mediation – it just may be the ideal solution for your case.